PRIVACY POLICY 

This Privacy Policy is designed to help you understand how Hygge Home and its websites (Hyggehome.com, CA.HyggeHome.com, US.HyggeHome.com, DK.HyggeHome.com, NO.HyggeHome.com, UK.HyggeHome.com, AU.HyggeHome.com and SG.HyggeHome.com) collects and processes the Personal Information that we gather when you use this and any of our websites.

WHAT PERSONAL INFORMATION DOES OUR WEBSITE GATHER?

We collect personal information when you visit our site. Information is either provided by you, a third party, or automatically when you visit our website.

Information you provide: we collect information that you provide to us in order to communicate with us (e.g. website Chat or form submission) and or complete a transaction (e.g. place an order, or create an account). This may include, your name, email, phone number, billing and shipping addresses, and payment method.

Third Party: we might receive information about you from third party sources. This may include information such as updated delivery and address information from third party delivery companies. This also includes information about you if you use any of the other websites we operate or services we provide.

Automatically Collected Information: we collect certain automatic information when you visit our site(s), such as the date, time, length and frequency of your visits. We also collect information that your device provides to us in connection with your use of our site(s), such as your browser type, type of device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.

WHAT ABOUT COOKIES? We use cookies on our site to improve your online shopping experience. By continuing to use our site, you consent to the use of cookies. To learn more about our cookies policy, and how to manage you computer’s cookie settings, please visit: www.hyggehome.com/cookie-policy/.

CONSENT

How does Hygge Home get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are accepting the practices described in our privacy policy. If we ask for your personal information for a secondary reason (e.g. marketing), we will provide you with the opportunity to explicitly accept.

How do I withdraw my consent from Hygge Home?

At any time, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by emailing info@hyggehome.com. Hygge Home may, however, continue to use your personal information to contact you to service your account or if required to do so by law or tax and accounting purposes.

In some regions, you may have certain rights in relation to your personal information, including the right to access, correct, update or request deletion of our personal information. Hygge Home takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You also can manage your profile and settings within your account on our site. However, if you are not a user of our Platform and you want to contact us directly about accessing, correcting, updating, or deleting your personal information, or altering your data or marketing preferences, you can do so at any time by emailing us at info@hyggehome.com. We will consider your request in accordance with applicable laws.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

SHARING YOUR INFORMATION

We do not rent or sell your personal information to third parties to use for their own marketing purposes. We share your information in the following ways:

THIRD-PARTY SERVICES

In general, the third-party providers used by us will have access to your personal information as is reasonably necessary to perform their tasks. They may only use your personal information on our behalf. This may include but is not limited to processing payments, fulfilling & delivering your orders from our site.

Third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s terms of use. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our site may include third-party social media features and other third-party plug-ins and widgets. When these features are displayed on our site, they are operated or hosted by third parties and are subject to their own privacy policies instead of this Privacy Policy. Our site also contains links to third-party sites that are not controlled or operated by us. Please be aware that we are not responsible for the privacy practices of such other sites.

TRUSTPILOT – Hygge Home and its websites (Hyggehome.com, ca.hyggehome.com, dk.hyggehome.com, no.hyggehome.com, uk.hyggehome.com, au.hyggehome.com, sg.hyggehome.com and id.hyggehome.com) use Trustpilot as a data processor to assist with collecting feedback from customers who have had a buying or service experience with our company. If personal data is share with Trustpilot it is strictly for the purpose of sending our review invitations and collection feedback from customers. For more information on Trustpilot's privacy policy for end users, please visit: legal.trustpilot.com/end-user-privacy-terms.

CAMPAIGN MONITOR – we use a third party supplier Campaign monitor to send regular updates to our database to update you on all our new products, competitions, product information and marketing updates. We gather statistics and results from our emails to help improve and monitor our e-newsletter feedback. You can control your marketing communication via email by simply selecting the ‘unsubscribe’ link in an email. Please see their privacy policy here: www.campaignmonitor.com/policies/#privacy-policy

WORDPRESS (Automattic Inc) – we use a third party service, WordPress.com, to publish our blogs and host all Hygge Home’s websites. We collect user information from the website to monitor and improve user activity of the websites. Please see their privacy policy here automattic.com/privacy/

SOCIAL MEDIA – we use third party advertising via social media channels Facebook, Twitter, Pinterest and Instagram. All data collected through these channels will follow that specific channels privacy policy found here:

Facebook www.facebook.com/full_data_use_policy

Twitter twitter.com/en/privacy

Instagram help.instagram.com/155833707900388

Pinterest policy.pinterest.com/en-gb/privacy-policy

ANALYTICS – we use Google Analytics to help us evaluate your use of the Site, to compile reports on website activity, and to provide other services related to website activity and internet usage.

DISCLOSURE

We may disclose your personal information if we are required to do so by law, tax and accounting purposes, or if you violate our terms of use.

PAYMENT INFORMATION

We use Stripe as the payment processor on this website. Stripe collects the following information when they receive your payment transaction information: your name, email, credit or debit card number, purchase amount, date of purchase, payment method. The payment method information they collect depends on the payment method that is used to complete your transaction.

When Stripe conducts fraud monitoring, prevention and detection activities, they may also receive Personal Data about you as necessary to confirm your identify and prevent fraud. This may include your name, address, phone number and country.

All payment submissions in our checkout are made via a secure HTTPS connection. With Stripe, your payment information is sent directly to Stripe Payments for processing. Hygge Home does not see or store your credit card number.

For more information on Stripe’s Privacy Policies, please visit: stripe.com/ca/privacy.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

AGE OF CONSENT

Hygge Home does not knowingly sell products purchased by children. All purchases must be made by an adult (18+); purchases made by individuals less than 18 years of age, are assumed to be completed with the involvement of a parent or guardian.

CHANGES TO THIS PRIVACY POLICY

Please review our privacy policy frequently. We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how it is used, and under what circumstances, (if any), it is disclosed. We will revise the “Last Updated” date at the bottom of this web page.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide you with our services.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we may have stored, register a complaint, or want more information about this website, please email us at info@hyggehome.com.

Last Updated: May 25, 2018

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